Contact Us

We’d love to hear from you.

If you have questions regarding your order, shipping, returns, sizing, or anything else, the LuxeLane support team is here to help.

Customer Support

Email: j.shamburger@yahoo.com

Response Time:
We typically respond within 24–48 business hours.

Support Hours

Monday – Friday
9:00 AM – 5:00 PM PST

Closed on weekends and major holidays.

Order Assistance

Please include the following when contacting us about an order:

• Full Name
• Order Number
• Email Address Used at Checkout
• Brief Description of Your Question

Business Inquiries

For collaborations, partnerships, or media inquiries, please contact us through our support email with the subject line:
Business Inquiry

Thank you for shopping with LuxeLane ✨